Matthew and his team of 60 technicians have been hard at work mapping the street lights of East London. This industry first is a game changer in the South African service delivery sector. What this mapping process does is it creates a database of all the lights in East London. Ordinary citizens or anyone for that matter can then use the app to identify a specific street light that is faulty and report it as such. By mapping the street lights and then allowing app users to report faults is an initiative that speeds up the process fixing them. The app will be launched into the market soon and the residents of East London will experience a new level of service.